Help and Advice


Frequently Asked Questions (FAQ’S)

Although we have been hiring skips and clearing waste for many years when it comes to organising a skip or waste collection for the first few times a number of common questions are often asked of us so we have produced a list of these questions for you to look at.

The following information will try to answer any question that you might have but we always welcome your call to our office where our team will happily talk through your skip hire or waste collection questions or clarify anything you may not be sure of.

When can my skip be delivered?

At One Waste we can generally deliver a skip on the same day you call, however, to guarantee same day delivery please call before 1 pm. If we are really busy, we will always deliver or exchange your skip the next day

How can I pay for my skip?

We accept all major debit and credit cards. We will send your invoice and confirmed payment receipt by email once you have paid for your skip. Please speak to our friendly team today to book your skip

How long can I keep my skip for?

When you hire from One Waste the standard charge includes 2 weeks skip hire. If you require longer than 2 weeks please talk to us and we can arrange a longer hire period. We can exchange a skip with a new one if you have a bigger project and we can always do next day exchanges

Where can I put my skip?

When you hire from us you can place your skip anywhere on your private property and our experienced drivers will ensure the skip is sited correctly and where you want it located. Our drivers must be able to access the skip when we make an exchange or collection so once the skip has been delivered and dropped down the skip cannot be moved or pushed to a new location.

Can I place my skip on the road?

Permits are required when placing skips on public land. We can arrange a permit for you including parking bay suspensions from your local authority. Please call us if you would like to know the cost of a permit or bay suspension

What waste can we put in the skip?

We accept all type of domestic (general household and garden waste) and commercial and construction non-hazardous waste – Please see below list of the waste we accept and cannot accept

How high can I load a skip?

A skip needs to be level loaded to ensure that when the skip is collected the waste is contained when the driver is in transit and on public roads

What happens to my waste?

One Waste operates two fully licenced waste transfer recycling facilities and from here we manage all of the waste we collect. We continually invest in our processing facilities and ensure that 98% of the waste we collect is recycled


Much of the waste we process arrives at our recycling centres unsegregated. When the waste arrives, it is separated into major waste streams using mechanical and manual processes.


One Waste then arrange for the different waste streams to be then transferred to specialised licensed facilities for further treatment to ensure efficiency and sustainability


Wood, Concrete, Soil, Glass, Metal, Paper, Cardboard, Plastics, Paper, Bricks



Chemical and Liquid Waste, Food Waste, Animal Products, Gas Cannisters, Oil, Asbestos



Mattresses, Carpet, Plasterboard (we allow 10% of bagged plasterboard of the skip load). Car Tyres, Rubber Matting, Astroturf, Tarmac


Please Feel Free to Get in Touch

For more information about any of our products contact our team today! Call: 020 3974 2630 or Email:, alternatively send a Message via our enquiry form.

Areas We Cover

  • Addlestone
  • Ashtead
  • Banstead
  • Barnes
  • Balham
  • Battersea
  • Beckenham
  • Brixton
  • Brentford
  • Croydon
  • Caterham
  • Coulsdon
  • Carshalton
  • Cheam
  • Cobham
  • Clapham
  • Chessington
  • Chelsea
  • Crystal Palace
  • New Malden
  • North Cheam
  • Norwood
  • Penge
  • Putney
  • Peckham
  • Purley
  • Richmond
  • Raynes Park
  • South Croydon
  • Sutton
  • Streatham
  • Southfields
  • Staines On Thames
  • Sunbury
  • South Cheam
  • Stoneleigh
  • South Croydon
  • Surbiton
  • Shepperton
  • Sydenham
  • South Norwood
  • Selhurst
  • Tolworth
  • Tadworth
  • Teddington
  • Tooting
  • Tulse Hill
  • Warlingham
  • Walton On Thames
  • Worcester Park
  • Weybridge
  • Wimbledon
  • Wimbledon Park
  • West Molesey
  • West Wickham
  • Wandsworth
  • West Norwood